How to update your vendor information
Send us a new W-9, a new certificate of insurance, or new payment details.
Video · 1½ min
Already an approved vendor? Use the information update to send us changes. Start at myzealhoa.com/vendor/update.
When to send an update
- Your insurance renewed or changed. Send the new certificate before the old one ends.
- Your W-9 changed: a new business name, tax classification, address or tax ID.
- Your payment details changed: a new bank account, or a switch between ACH, check and card.
Steps
- Enter the business email we have on file, then the 6-digit code we send you.
- Enter your business name and tax ID, and your name and role, so we find your vendor record.
- Choose what you want to update: W-9, Insurance, Payment, or more than one.
- You only see the steps you need. Complete them. A new W-9 can be signed online or uploaded. A new bank account is verified the same way as in registration.
- Review and click Submit update.
What happens next
You get an email with your reference number. Our accounting team reviews the update and emails you when it is in place. Until then nothing changes: we keep using what we have on file.
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