Buying a Property

No, buyer approval is just one of the required steps. Closing can only occur once all other closing requirements are fulfilled. Please consult with your closing agent for further details.

If your application is denied, you will receive notification with the reasons for denial. You may have the opportunity to address concerns or provide additional information, depending on the association's policies.

The review typically takes up to 5 business days after every buyer finishes their background screening. We recommend applying as soon as the purchase contract is signed to avoid delays in your closing timeline.

The signed purchase contract, and the name and email of every buyer on it. Each buyer then gets an email to complete their background screening (full name, date of birth, social security number, current address and consent). Some associations ask for more, such as pet or insurance documents; the application lists everything up front. All information is kept confidential and used solely for the purpose of the application review.

No, the $100 per buyer application fee is non-refundable, regardless of whether the purchase is completed. This fee covers the cost of processing and reviewing your application.

For questions about your buyer approval application or its status, please contact our support team using the contact information in the section below. We're here to help ensure a smooth process.