Renting a Property

Every prospective tenant 18 or older who will live in the unit is part of the application and completes a background screening. The association must approve before the lease is signed or anyone moves in.

The application fee is $100 per adult tenant (family members are screened free) and is non-refundable. It covers processing and reviewing your application, and you pay it online when you apply.

The review typically takes up to 5 business days after every tenant finishes their background screening. Apply as soon as you have the proposed lease to avoid delays in your move-in timeline.

If your application is denied, you will receive notification with the reasons for denial. You may have the opportunity to address concerns or provide additional information, depending on the association's policies. Please note that the application fee is non-refundable.

No, you may not sign a lease or move into the property until you have received written approval from the association. Moving in without approval may result in lease violations and potential fines.

The proposed lease (not signed yet), and the name and email of every adult who will live there. Each then gets an email to complete their background screening (full name, date of birth, social security number, current address and consent). Some associations ask for more, such as pet or insurance documents; the application lists everything up front. All information is kept confidential and used only to review the application.

For questions about your tenant approval application or its status, please contact our support team using the contact information in the section below. We're here to help ensure a smooth process.